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We are back to US after a wonderful trip to Argentina. We thoroughly enjoyed the Iguazu Falls trip as planned by you. Everything was perfect. The guide at the Falls was very nice and helpful. The Orquideas Hotel was also nice. We walked a lot in the Iguazu downtown area and had great food.  
Thank you so much for your help and support and hope to take your help again in the future. We will definitely recommend you to our friends and whoever asks us.
-Manab and Mala

Just wanted to let you know we've had a wonderful time in Iguazu.The room at Sheraton Hotel with the view of the fall was sooooo beautiful.We had the Best Room ever right in front of the Fall

Thank you so much Diego .The tour was very nice and we had the best time ever.All arrangements was work out perfectly.
-Kim A.

Our vacation was fantastic.  Guadalupe and I enjoyed ourselves tremendously.  Our neighbors greeted us as the cab pulled up the driveway and we just raved about your country.  They were very happy for us and they missed us.  Uruguayos are the most admirable and pleasant people we've ever met.  This is the most important notation we will remember of Uruguay, besides the beautiful beaches, good food and the great sites.  Give our regards to Raquel, Aida and Herman, we enjoyed the tour they provided us.  And a big Thank you to you for providing us with all the acommodations.  Everything worked out very well.
-Guadalupe and Edda

Diego, thank you so much for the wonderful time you shared with us. My son said that the best time he had was in Uruguay and most especially Punta del Este.  He plans to live there in the future.  He loves the fact that the people of Uruguay are very peaceful and kind.  I did not think there was such a place with practically crime free until we were in Punta del Este and Uruguay in general. You are very blessed for having the best of both worlds.  Stay happy and carefree..  you will live a long life.  God bless you and your wonderful parents. 
-Eva

Hi Diego-we are back from South America and just wanted to tell you what great time we had at the Falls.  They are truly spectacular and our hotel was everything you said it would be.  We loved the fact that it was out of town and we could crash by the pool!  Felt like we were in Hawaii!.  Our guide and driver were wonderful-right where you said they would be.  Everyone was so accommodating for Dan.  We did not have any problem checking his scooter on the plane (no charge) and we took it everywhere at the Falls.  Our guide (wish I could remember his name-he was so nice) took the scooter back to the starting place so Dan could take the boat trip!  We had a blast getting wet.  Thanks again for all your arranging.  It was great to just relax and leave that to you! 

-Conni and Dan

Since you gave us an excellent time with our trip in Iguazu Falls I recommended you to my sister for their tour in South America.
You know the best advertisement is by word of mouth from satisfied customers. Good Luck and more power to your tour company.
-Corazon G.

Just wanted to let you know that we had a great trip to Iguazu Falls. The hotel was very nice and the connections worked great. We were surprised and delighted to find many good restaurants in the little town. You might want to supply a list of restaurants to people who use your tours. www.discoveriguazufalls.com
-Ann S.
 

Diego,
This message is long overdue... Thank you very much for planning a
wonderful stay in Uruguay! New Years dinner was fantastic, and our hotel was a great location! Your country is beautiful. We appreciate
everything you did for us. To a wonderful 2009,
-Ann and Steve

Hola Diego, como andas ?? Te acordas de nosotros ?  Que pena que no nos pudimos conocer en Punta. Recibimos tu nota y hubieramos querido llamarte, pero no conseguimos tu telefono....bueno la proxima, o sino avisanos cuando viajes a Toronto ( trata de que sea en Verano !!)  

Te escribo para agradecerte toda tu ayuda con respecto al alquiler de los apartamentos.  Estaban lindisimos, muy comodos y en especial el 1604 con una vista hermosa !!  Una ubicacion perfecta para familias con chicos, cerca de las playas, shopping, casino etc.  Algo para todos los gustos.  Exactamente como los describiste.  Todo el personal de Torre Triangulo fue muy amable y servicial.   Se lo recomendaria a mis amigos sin pensarlo y de seguro para el proximo viaje a Punta del Este estaremos en contacto contigo.
 Gracias !!
-Karina y Rudy Acuña

 
Diego.  We wanted to say thank you for an excellent trip.  Everything you arranged for us worked perfectly and we were glad to visit Colonia, Punta & Iguazu.  All very spectacular and you have a beautiful country.  New Year's party was also a highlight of the trip.  We will recommend you to friends. Nice to have met you in person.  Happy New Year.
-Gloria G. & Family

Absolutely everything went without a hitch on our trip - I sincerely thank you for all of the arrangements. Even with the flight cancellation out of BA, we were able to make the best of a day long layover at the smaller airport by the water - and the Pluna flight that finally took us to Uruguay was an incredible pleasure - especially in comparison to American Airlines.  The hotel rooms in both cities were good - the Punta Trouville by far our favorite by location, comfort and staff willing to bend over backwards to assist.  The car people were very accommodating meeting us 8 hours after we were first expected, cars were ready, paperwork minimal - and the same in reverse dropping off the cars.  The two highlights of our trip were the day at San Francisco - Sergio and his crew were so nice, the facility beautiful and we felt like we were at home, being waited on in the best possible ways - the kids really enjoyed their cooking lesson and the food was not only great, but overly plentiful!  We had left overs for a picnic on the beach in Periapolis two days later. Our second best day was at Bouzas Bodega - wine tasting, eating a fantastic meal, touring and relaxing in the sun - a memory we'll treasure for years and years.  We explored Montevideo finding Dave's first home in Melvine, his apartment in the Port district, his schools - some changes but a wonderful review of his childhood and - good memories and really nice for me to see it all with him

Finally, Uruguay has so much to offer the world e- I am not sure why they don't do more promotion, but it does provide a great alternative to adult Americans who have found that the Caribbean has turned into the college-agers getaway.  Maybe Uruguay doesn't want to be over-run with the typical ugly American - but these four Americans found them to be welcoming, warm and we were overjoyed to be in their company!  I am so glad I found your site on the internet, so glad that you were able to make this dream come true for my hospital and will happily serve as a reference should you need one!
-Delighted!

Dear Diego, Rachel and Carlos were great, the tour was most enjoyable and I thank you for your service.  Do not hesitate  to use me as reference for others who request same.  Hopefully we will return and stay at the Belmont Hotel and spend time on the beach. Regards and good health
 -
Joel

Angela and I have been having a wonderful time - we absolutely loved Punta Del Este and the Falls are magnificent.  We head back to  Buenos Aires tomorrow and will touch bases with you again when we get back to NJ.  In the meantime, our very best to you and also let Louise know we are thinking about her.  We hope we are able to go back to Punta Del Este nest year so please keep that in mind.  The hotel here in Iguazu is all that we hoped for. Thanks for all of your help in making this a wonderful trip.   By the way, we have been enjoying Caipirinhas throughout our trip!  Take care. 
-Jayne and Angela

Thanks for the amazing trip to Uruguay and Argentina.  The big city,
Punta life style was amazing.  The beautiful, family-friendly beaches
and sidewalk seemed to go for miles.  The New Year party Mr. Diego
organized was great. Met new friends, ate great food, and danced to
great music in a restaurant located on the ocean beach, provides
great fire work view.  The Iguazu Fall scenic view is a must see.  I feel sorry for Niagra Fall.  Scenic views was great.  But the best of all was Mr. Diego's kindness.  He treats everyone like a family member.
Thanks for the great trip.
-V Pierce


 
Diego,
We are home after a wonderful trip to Argentina and your lovely Uruguay.  My daughter came home with a 3rd place trophy and we were very proud since there were 51 sailboats competing.
The terrace at your condo was perfect for watching the races with our binoculars when we didn't want to go out on a boat to watch the races.  Both condos were very nice and we all enjoyed the pool for swimming.  The water at the beach was a little cold, but the boys had fun with "boogie boards" we bought at the market.  The basketball court was a hit with them too. The condos were such a convenient location. The supermarket just a few blocks away had everything!...even a turkey for our Thanksgiving feast!
My daughter rented a bicycle for going back and forth to the Yacht Club, and we also had the car rental from you.  It was upgraded to a larger one after my son in law and the two boys arrived.  We also drove to Jose Ignacio one day.  It was pretty quiet with only one restaurant open but the lighthouse and drive was nice.

I loved the trip to Iguazu Falls, though it was NOT at a slow pace and the walk down to the boat trip was very difficult...but I made it and was so glad I did.  An experience I will NEVER forget.  The hotel did NOT have my reservation for the fall side on the 2nd and 3rd night. I showed them the voucher from you, and finally, they agreed and moved my luggage from the jungle side to the falls side for the 2nd and 3rd night as you had arranged. while I was gone on the jungle adventure. Had I not had your voucher, I doubt they would have done it though.  Food there was very good.  The morning and evening buffets were a special treat with such variety.  I met some lovely people and had dinner with them each night, and drinks before on the terrace watching the falls. I also met some people from Seattle, WA on the tour the first day.  The second day there, I was so tired and just relaxed and watched the falls from my room and read.  Perfect!  Thank you for helping to arrange it all!
-Helen K.
 

THANK YOU, DIEGO!!!  
My daughter and I thoroughly enjoyed all of our experiences in beautiful and friendly Uruguay. Your advice was excellent!

-Gratefully, M. N. Ph.D.
 

The itinerary you put together for us are, overall, wonderful. In Buenos Aires, the hotel was situated very central to everything and the room was perfect! Although three of us stayed in one hotel room, the room they gave us was a suite, and it actually had private bedroom, and two twin bed in the "living" room. Iguazu fall trip and package was wonderful as well. 2 days were just enough to enjoy the fall and the small town. Punta de Este was a wonderful town. Pretty beaches, and unforgettable visit to Casapueblo.
-TDL
 

Just wanted to let you know that we have returned from our trip to Iguazu Falls and it went beautifully.  We were very very happy with your local company - you couldn't have picked a better company I think!  They took care of us from arrival in the airport to getting back on the plane.  The tours were wonderful, they had an excellent English speaking tour guide for us that was great.  They also found another interesting excursion for us to take as we had extra time with the extra day we had booked.  So, I wanted to thank you and let you know how excellent the service was in Argentina and what a good job they did.  Should we be looking to book some excursions in South America again I am sure you will hear from us!  Thanks again! 

-Kimberly and Catherine

Saludos Diego, sólo quería agradecerte el maravilloso viaje que nos ayudaste a planificar. La pasamos bárbaro y Uruguay es un sueño…no es porque te conozca pero fue el país q más nos gustó. Mil gracias, esperamos repetir la aventura con los destinos que se nos quedaron pronto…desde luego q te avisaremos para hacer los planes. La pasamos muy bien con Raquel y disfrutamos mucho de todo lo q nos pudo mostrar. El regreso a casa se atrasó un poco pero también aprovechamos la escala para conocer el Canal de Panamá y la ciudad. En suma, la pasamos SIPER!!!!! No puedo esperar al viaje de Costa Rica en el 2009…   Un besote y un abrazo desde la Isla.
-Mayra  de Puerto Rico
 
I just wanted to write to tell you that we had wonderful tours of Uruguay with Raquel.  The ten of us were very happy with her tours and expertise.  Please relay to her that we were very pleased with her tours and will highly recommended your company to others touring South America.  Thank you for all you work in arranging these tours. 
-Annette and John

In a nutshell: Thank you SO much! Brian and I had the times of our lives. Brian liked it SO much, in fact, that he wants to move there in about a year, or maybe live there six months out of the year. (You'd said Brian would want to go back, and you were right, but I don't think this is what you meant. ha ha ha) Thank you so much for all the recommendations given, and for anwering all of our questions promptly and completely; it helped ease our anxieties, and helped us relax and enjoy our trip. It was a pleasure to meet you: You are a very sweet guy, just like the rest of your family. Please send regards to your parents.
-Sandy

Just wanted you to know our vacation was perfect!!!  All the connections and tours were great.  The drivers were all waiting at the airports and again were very prompt to take us back to the airports.  Thanks so much for all your organization skills.  We all had a great time.
-Andy

View photos from a client trip!

Feb 28, 2007
by michele
Jan 31, 2007
by michele

-Michele

After a few years of reading about Uruguay, and after five or more phone conversations with Diego, I still was not quite sure yours was the company to go with. I'd never been to South America.  With my tendency toward skepticism, I felt worried that Diego was too enthusiastic, too full of hype and not enough substance.  I didn't quite believe his constant insistence that I would have a great time, despite my inability to speak Spanish.

 
Wow, was I ever wrong!
 
As a 50th birthday gift to myself, I booked two weeks in Uruguay.  As fate would have it, I was able to schedule my southbound flight on the same plane Diego and Louise were on.  In fact, we ended up seated in adjacent rows!
 
I'm sometimes a cautious, picky person, yet I could find nothing not to like about either of them. They both have a deep love and respect for Uruguay, and tons of knowledge of many native Uruguayan people and the culture. Diego is a native himself.
 
Once I arrived in Montevideo, they treated me with the same kindness, courtesy and warmth they would extend to their own family.  I truly felt like part of their extended family as they introduced me to so many warm, wonderful folks.  They were so generous as to include me in a family day trip.  They helped me to connect with other people from the states who happened to be in Uruguay at the same time. There was no question too small, no favor too large to ask.
 
They were very flexible in accommodating me and other first-time guests.
 
If you want to have a sweet experience in a beautiful, loving country, I highly recommend you take advantage of Diego and Louise's amazing expertise. Go.  Just go, and have a fantastic experience you'll always remember. I know I always will... 
-Steve P.
Wow, can't believe it all went by so quickly, it was GREAT, to put it simply. Thank you so much for everything, for making us feel so welcomed, like family. You're all great people, great meeting you all, can't wait to see you later in the year for sure.
-Robbie W.

We are back in the states and spreading the word about the wonderful time we had in Uruguay.   The New York Times had an article this past Sunday extolling the virtues of Punta Del Este so you will probably see more business than ever.  Thank you so much for all of your efforts. It was truly a memorable vacation.  All our best to you and your family. 
-Suzan

Thank you so much, traveling with your company and you...makes this truely a great stress free experience for us first timers in Uruguay.  Cheers.
- Ben

Solo unas lineas para decirte que vinimos encantado de tu pais, Uruguay.  Bello pais, la gente muy amable. Colonia y Punta del Este son bellisimos, lastima que fuimos por tan corto tiempo. Fueron unas vacaciones excelentes apesar de que no recibimos el equipaje hasta el cuarto dia de estar alla.    Los hotels/apartahoteless donde nos enviates fueron muy buenos y el personal muy gentil y amable. Bob. Mi esposo is still raving about the meals.   Gracias, por tus servicios, y el paquete que nos preparastes lo recomendariamos sin reservaciones. Que  tengas una felices navidades y un prospero Año Nuevo.
-Bob H.

We just wanted to thank you for making this trip truly memorable. We have only been home for a short time, yet  I seem to be constantly telling everyone about how amazing Uruguay is and how special the experience was because of You! You have such a wonderful family - we loved spending time with all of them. You can be sure we will be spreading the word about you and your company!  

-Ruth, Julian, Jessica Stephanie & Daniel

Diego: I wanted to tell you thank you for everything that you have done for Jay and I while we were in Punta.  You really went out of your way for us to make me feel special for my first time there.  It was very nice to meet you. I feel blessed to have met such a wonderful person as yourself to help with my vacation.

-Michael

Just wanted to thank you once again for making our trip to Uruguay so special.  Although Uruguay is a spectacular country, your presence and insight made it all the more special.  Keep in touch with us when you get back to the states. 

-Gayle and Scott

We are pleased to tell you about our travel experience with Diego Kraidelman and Louise Ayer's Discover Uruguay.  We have traveled extensively and consider our experience with Discover Uruguay to be one of the most pleasant and positive trips ever.  There is no question that we would utilize their services again, only how soon we would do so.  Since our trip, we have continually advised friends and acquaintances of our Uruguayan experience with Discover Uruguay. Although we are not fluent in Spanish, our trip was quite comfortable due to the planning, scheduling and assistance from Discover Uruguay.  While in Uruguay, we meet several other clients of Discover Uruguay who shared our high regard for Diego & Co. At all times Diego could be easily contacted to personally assist in taking care of even the smallest details.
-Kathleen and William

John and I thoroughly enjoyed our time in Uruguay - beautiful, delightful country and gracious , hospitable people.  Enjoyed and appreciated your recommendations  for lodging and sightseeing.  Thank you for a wonderful trip and we hope to return for a longer stay.
-Barbara and John

Hi Diego... I couldn't find ANYTHING on the internet for Uruguay until I found your web pages.  (And since the trip) I told (my friends) to definitely go with your company. 
-Kerry

Mentally we are still with you in Montevideo.  Suzanne and I enjoyed your infectious upbeat attitude and love for both the US and Uruguay.  Our tour of Montevideo was enjoyable!
-Ray and Suzanne

We traveled to Argentina and Uruguay using Diego as our planner. He did an exceptional job for us, everything of the highest standards. He met us in Uruguay and we spent a week with us, our only problem was keeping up with his boundless energy. Everything he promised was done. The condo is beautiful and very well located; it overlooked both the ocean and the river and was only a short walk from the downtown area.

Punta del Este is indeed one of the most beautiful places in the world, we had been told this by many of our South American friends and it was all that they described and more. We were a bit concerned with making arrangements on the internet, however meeting Diego and using his services made this one of the best trips we have taken and we have been to many parts of the world.
-Phyllis W.

Hello. We loved Punta del Este. The condo was lovely - convenient, comfortable and a great value during the high season when we visited. Diego was able to show us around when we arrived, but even without him, we could easily have found the nearby restaurants, groceries, BEACHES, etc. We had a rented car, but walking to all these places was also no problem. The housekeeping and other condo staff were very helpful and friendly. Diego's itinerary ideas were all excellent: varied and manageable.
-Kathy

We LOVED Uruguay.  Thank you for all the information you were able to give us.  It really helped us have a wonderful trip.  Kevin really wants to move there...  I have been telling EVERYONE about Uruguay!
-Carol

We would like to thank you for showing us such a wonderful time and for arranging our tours.  We are happy to be home, but will never forget our fantastic vacation....it was WOW!  I can now see why you love Uruguay so very much.
-Marshall and Phyllis

Fantastic service above and beyond the call of duty.  Diego made sure we were well taken care of.  Superior service - airport pick up.  Great travel suggestions and follow up.  The experience in Uruguay itself was beautiful and relaxing.  Would highly recommend.
-Ed

Great setting up of hotel accommodations and car rental.  They fixed it so that I could leave a day earlier without additional cost.  I even got a ride to the airport.  Expectations were exceeded.
-Kathy

Great!  Very connected and highly organized!  Recommended.
-Michael

We are back but still wishing we were in Punta. We had the most wonderful experience in Uruguay. Besides the wonderful accommodations, the people were so very friendly.... Thanks so much for all you did to put this together for us and hopefully we shall do this again in the near future.
-Steve S.

Hello Diego, I am just now back at work and back at the computer after our trip to Argentina and Uruguay.  I wanted to tell you how much we enjoyed the Triangulo Towers.  The location was ideal.  So easy to get to both the Playa Mansa and Playa Brava sides of the beach.  There were lots of restaurants very close that were fabulous.  There is even a great weekend produce market.  The condo was very nice, although the balcony made us a bit nervous with our very young children.  We didn't make it to most of the places you listed as we didn't have a car.  We did however go to the Museo del Mar which was a huge hit with both us and our children.  Mostly we enjoyed a relaxing time hanging out at the beach.  We loved it and will recommend to all we know.  Thanks very everything.
-Jennifer 

Hi Diego: I just wanted to send you a brief "hello" now having returned to Canada. We loved your country. As you know, the weather was just so-so. But still, we had the best time. The apartment was lovely. The golf course we played in Punta, just a few miles out along the ocean, was super duper. Mention that in your next letter to tourists. Also, the Montevideo course near the Sheraton was wonderful. On Mondays it is Free, and wouldn't your clientele love to know about that. The people at the front desk in your condo were especially helpful, and the man that works there, I forget his name, about 45 and with glasses, was so good to us. He deserves to be thanked by you for the way he treats your guests. Thank-you, thank-you Diego,  everything you arranged went so smoothly. I would recommend you to anyone.
-David L. 

How can I ever begin to say thank you for the wonderful trip you arranged for Dawn and me to Uruguay.  It was everything we could have dreamed it would be and then some more.  It was truly a life-changing experience for Dawn in particular and I am so glad I was able to share it with her.  

Everyone we met, even shopkeepers and strangers, when we told them that Dawn was born in Uruguay, every single person said "Welcome back to YOUR country".  We felt at home everywhere.

Javier was so nice to us, he treated us like princesses the whole time. He could not have been kinder to Dawn if he was her own brother. He was very understanding and patient and he even took us to his home, and we met his wife, and he let us change our clothes there before the flight back. He arranged everything so perfectly, and we saw so much of the countryside and the city, even more than we expected.  He took so much of his own time to arrange a visit to Dawn's former home.  She was able to meet some of the neighbors that remember her as a baby and she was able to go inside the house where she lived.  We saw the barrio where her parents worked and I think she will never look at her mother and father the same way again.   

I should also tell you that what you did for us made many American women cry.  Dawn and I started to cry when we got on the airplane to leave, and we did not stop until we reached Argentina. Then her mother cried on the phone when she called this morning and my mother cried when I emailed her about my trip. But they are tears of joy. And we decided that the reason it rained on our last day in Uruguay is that the country did not want Dawn to leave yet. On the airplane she told me she is coming back. Maybe to live for awhile. I don't know but whatever she decides I know that what we experienced this last week will stay with us forever. When we get some of our photos on the web I will let you both know so you can view them.

Muchas, muchas gracias from the bottom of my heart!!!
-Susan


We are home and had such a wonderful trip.  We loved Buenos Aires, the hotel and all the walking.  The hotel was beautiful and breakfast WAS included in our room.  We had no problems and visited all the places you suggested.
 
We very much enjoyed visiting with you and  having all your help which  made our trip most enjoyable.  Lunch was a special treat in Montivideo.  Louise was a delight and  a special person we can see why you enjoy being with her.
 
Let us know about Costa Rica for 7 nights and the cost.  We are looking at around February 18th.
-Rollin and Jane

Thank you for booking La Hotel Bluette.  Hugo was the best.  He was an intelligent, generous, humorous host.  My stay in Argentina and Uruguay was fantastic.
-Greg

The trip over was great and our car was waiting for us just outside the gate-.such nice people. We love Colonia. On to Montivideo tomorrow. Our hotel is charming and the food we found at a small restaurant has been exceptional.  All our best.
-Bonnie


 
 

 

 
 

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